Customer Service

When you order with BuyRite Appliances, your appliances will be delivered free nationwide. If your item is shipped through Freight the delivery company will contact you a day before delivery to schedule an appointment so that you can be present, inspect and sign for the delivery.

We do offer a White Glove delivery option in most locations which we highly recommend for delivery up stairs or room of your choice. The additional cost is $69 per item. Please note that the drivers will not remove the cartons, because we advise you to dispose them only after installation. Free Shipping offer is not available for International Orders, or orders shipping to Alaska, Hawaii, PR or any other destination requiring Air or Service by water.

Free Shipping offer is not available for International Orders, or orders shipping to Alaska, Hawaii, PR or any other destination requiring Air or Service by water.

This offer is for a limited time only. BuyRiteAppliances.com reserves the right to end or change this free shipping offer at any time.

We are not required to collect sales tax on deliveries throughout the US, except where we have business locations which is only NY (ny customer can call for special discounts).

For New York orders, in your shopping cart and on your invoice we will show sales tax .

If you find a lower price (including shipping & handling & tax) on an identical branded item with the same features currently available for sale and delivery from an authorized dealer, BuyRite Appliances will not only match the competitors’ price but beat it!

In order to submit for our low price guarantee please contact BUyRite through email at

Freight Shipments- All of our shipments are 100% insured. Though your box and packaging may appear intact, it is still possible that your product may be damaged. Check for both internal and external damage before accepting delivery. If you notice damage to the product, refuse the package and note the damage on the bill of lading. Please call our customer service department immediately at 1-888-400-8890or email us at customerservice@buyriteappliances.com

Please Note:   Before accepting any trucking delivery, please make certain to examine the unit for any signs of damage. Remove the product from its packaging for a complete inspection. Once you have signed for delivery, we will not be able to file a claim with the trucking company. If damage issues arise after signing for the merchandise, you are responsible for filing all claims with the shipper and BuyRite Appliances will not be liable. Therefore a thorough inspection of all packages is important before signing. UPS Ground Shipments- All of our shipments are 100% insured. It is very important to inspect your product thoroughly before accepting and signing for your merchandise. If you notice damage to the product, refuse the package and note the damage on the bill of lading. Though your box and packaging may appear intact, it is still possible that your product may be damaged. You do have up to 24 hours to report any concealed damage after signing for the unit. As soon as you notice the damage please call our customer service department at 1-888-400-8890 or email us at customerservice@buyriteappliances.com

All products that we carry include a full manufacturers’ warranty of at least one year. If you receive an item that is defective upon delivery and is not due to shipping damages please call our customer service department at 1-888-400-8890 or contact the manufacturer directly. Contact information for the manufacturer is included in the product literature. Defective merchandise must be serviced through the manufacturer directly.

Extended service plans are available online or you can call our sales department at to order or for more information.

Before deciding on the model that you will buy, carefully measure the area in which your appliance will be placed. It is equally important to know the correct voltage of the outlet that you will be using before purchase.

Please take advantage of our talented product specialists to guide you through the selection of your product. Call or email us at

Please be sure to read all specifications regarding merchandise before purchase or call us with any questions or concerns prior to placing your order. Our sales department can be reached at

• You must contact us within 24 hours of receiving your merchandise if your product is does not meet your needs.
• In the event of a return, you must contact customer service in order to receive a merchandise authorization number (RMA).
• Defective merchandise is brand new and comes with a manufacturers’ warranty which must be serviced through them.
• All Freight shipments must be inspected internally and externally before signing for the merchandise. If the merchandise is damaged the shipment must be refused for that item.
• After signing for and accepting your merchandise, you are responsible for all damage claims.
• All UPS Ground shipments have up to 24 hours after receipt to report any concealed damaged.
• BuyRite Appliances reserves the right to refuse all returns.
• All returns are subject to a 15% restocking fee.
• Returned products will not be accepted unless they are in brand new condition with all packaging, product literature, and blank warranty cards enclosed in the exact condition in which you received them.
• Shipping and handling charges to and from our warehouse are not refundable.
• We do not accept returns on air conditioners and some specially ordered products due to customer error. Please be sure to read all specifications regarding merchandise before purchase and call us with any questions or concerns prior to placing your order.